Shipping policy

Shipping Policy

Effective Date: July 20, 2026

Overview

Thank you for shopping with ANJULA STUDIO, a brand owned and operated by R G GLOBAL.

We strive to deliver premium products in a timely and secure manner. Since many of our products are made to order, processing and shipping times may vary slightly depending on product availability and order volume.

Order Processing

  • Orders are typically processed within 2–5 business days after payment confirmation.

  • Orders are processed Monday through Saturday, excluding public holidays.

  • During product launches, sales, or festive seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times within India:

  • Metro Cities: 3–7 Business Days

  • Other Locations: 5–10 Business Days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Free shipping promotions may be offered from time to time and will be clearly communicated on our website.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email or SMS containing your tracking information.

Customers can track their shipment using the courier tracking link provided.

Delivery Attempts

Our courier partners may attempt delivery multiple times.

If delivery cannot be completed due to:

  • Incorrect address

  • Incorrect phone number

  • Customer unavailable

  • Refusal to accept delivery

the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.

Damaged or Incorrect Orders

If you receive:

  • A damaged product

  • An incorrect product

  • A manufacturing defect

please contact us within 48 hours of delivery with:

  • Your Order Number

  • Clear photographs of the product

  • Images of the packaging

Our team will review your request and provide an appropriate resolution.

Shipping Delays

R G GLOBAL shall not be held responsible for shipping delays caused by:

  • Natural disasters

  • Government restrictions

  • Public holidays

  • Courier disruptions

  • Weather conditions

  • Other events beyond our reasonable control

We appreciate your patience in such situations.

Contact Us

For shipping-related enquiries, please contact:

R G GLOBAL
Operating Brand: ANJULA STUDIO

Email: anjulastudioindia@gmail.com