Refund policy

Return & Refund Policy

Effective Date: July 20, 2026

At ANJULA STUDIO, operated by R G GLOBAL, customer satisfaction is important to us.

Because many of our products are made to order, we maintain the following return and refund policy.

Eligible for Replacement or Refund

You may request a replacement or refund if:

  • You receive the wrong product.

  • The product arrives damaged.

  • The product has a manufacturing or printing defect.

  • The product is significantly different from what was ordered.

Claims must be submitted within 48 hours of delivery.

Not Eligible for Return or Refund

Returns or refunds will not be accepted for:

  • Change of mind

  • Incorrect size selected by the customer

  • Colour variation due to screen settings

  • Minor variations in print placement

  • Products that have been used, washed, altered, or damaged after delivery

How to Request a Return

Please email us with:

  • Order Number

  • Description of the issue

  • Clear photographs of the product

  • Images of the packaging

Our team will review your request within 2–3 business days.

Refund Process

If approved, refunds will be processed to the original payment method within 5–10 business days.

Depending on your payment provider, the time taken for the refund to reflect in your account may vary.

Replacement

Where appropriate, we may provide a replacement instead of a refund.

Replacement orders are subject to product availability.

Order Refusal

If an order is refused at the time of delivery without a valid reason, shipping and handling charges may be deducted from any eligible refund.

Contact

For returns or refund requests, contact:

R G GLOBAL
Operating Brand: ANJULA STUDIO

Email: anjulastudioindia@gmail.com